Can you hold a book for me?
Yes. Come into the bookstore, and find the book
you need. Once you've brought your selection to the information desk, we
will hold it under your name for two business days. If you choose to call
in, we may be able to assist you if we are not experiencing a high volume of
How long does a special order take?
This all depends on the availability and demand of the
book or item you would like to special order. Generally, special orders
take 3 to 4 days to process (if in stock), and then additional time to ship.
Can I purchase food, candy, water or juice
with account money or on a voucher?
No. Student accounts including vouchers are set
up specifically for textbooks, and in some cases, supplies.
Do I have to pre–pay in order to place a
Not usually. To place a special order, visit the
info desk and fill out a special order form. We will call you once the
item is available for you to pick it up, and you can pay for it at that time.
Some software or other high–cost items may require at least a partial payment
before we place the special order. These cases are very rare, however, and if advance payment
is necessary you will be informed at the time of your special order.
Which credit cards are accepted at the
Visa and Mastercard.
Does the bookstore accept personal checks?
Yes, but you must present a valid
Washington State ID, and a current Highline Student or Staff/Faculty ID.
A working phone number will also be required.
What if my class is not listed on the
website or shelf?
If your book is not listed, it could mean a decision is still pending on what book will be used
for the course. It could also mean no book is required. You should contact your professor
for a definite answer, or wait until the first day of class. Instructor
email addresses can be looked up on Highline's employee directory here.
How can I avoid standing in long lines?
You can purchase books online. On
you are able to purchase textbooks and have them shipped to your house (for a
fee), or you can pick them up at our Online Orders window inside The Highline
Bookstore with no shipping charge or additional cost. We will compile your
order and send you an email as soon as your order is ready to pick up.
to view full step–by–step instructions for ordering online.
What is the bookstore's return policy?
The return policy is printed on all receipts, and can be viewed or printed on our website. Click
here to view the return
I'm looking for a job, is the bookstore
The bookstore often hires student workers, especially to help out during very busy periods at the beginning and
end of each quarter, and during the break. Stop by Employment Services on
the top floor of Building 6, or come into the bookstore for an application.
Even if work is not available at the bookstore, Highline's Employment Services
has a web site that helps students find work on and off campus. That site